Refund and Returns Policy – 退款和退貨政策

1. Enrollment Cancellation and Refund 取消報名和退款

If you’re unable to attend our courses and you wish to cancel your enrollment, the following refund rules apply:

如您因任何原因無法參加我們的課程，並希望取消註冊，以下退款規定適用：

• If cancellation is done 30 days or more before the course start date, a full refund, minus a processing fee, will be granted.
• 如果在課程開始日期前30天或更早取消，我們將扣除手續費後全額退款。
  
• For cancellations made 15-29 days before the course start date, 50% of the course fee will be refunded.
• 對於在課程開始之前15-29天內取消的訂單，將退還50%的課程費用。
  
• No refund will be offered for cancellations made 14 days or less before the course start date.
• 課程開始日期前14天或更短的訂單取消，我們將不提供退款。

2. Course Rescheduling or Discontinuation 課程改期或停課

In the event we need to reschedule or discontinue a course, you will have the choice of:

若我們需要調整課程時間或中止某個課程，您可以選擇以下的選項：

• Transferring your enrollment to a different equivalent course.
• 將你的報名轉到另一個相同的課程。
• Receiving a full refund of your course fees.
• 獲得全額退款。

3. Payment Refunds 退款支付

Refunds will be processed through the original method of payment within 10 to 15 business days from the date of cancellation.

退款將在取消訂單後的10至15個工作日內按照原付款方式進行。

4. Non-Refundable 不可退款

Course materials, such as kits, uniforms, or any other provided equipment, cannot be refunded or returned if they have been used or damaged.

課程物品，如：裝備、制服或任何其他提供的設備，如果已被使用或損壞，無法退貨或退款。

5. Returns 退貨

Returned items must be in their original condition and packaging, and you must provide a receipt or proof of purchase. Returns need to be made within 7 days of the receipt of your item.

退回的物品必須保持原有的狀態和包裝，而且您必須提供收據或購買證明。退貨必須在收到商品後的7天內進行。

6. Changes to Refund and Return Policy 退款和退貨政策的更改

We reserve the right to change this policy at any time. Changes will be posted on our website.

我們保留隨時更改此政策的權利。變更將會張貼在我們的網站上。

By enrolling in a course, you agree to this refund and return policy. If you have any questions, please contact us.

報名參加課程即表示您同意此退款和退貨政策。 如果您有任何問題，請與我們聯繫。